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​FAQS

01

Do you accept walk-ins?
是否可以直接到店 Walk-in?

Walk-ins are welcome, subject to availability. We recommend contacting us in advance by phone or WeChat to check availability. Appointments booked through our website will be prioritised.

我们接受 Walk-in,但需视当天空余时间而定。建议到店前通过电话或微信客服确认是否有空位。通过官网提前预约的顾客将优先安排。

02

NOCA Piercing Studio is located at Unit 15, 3rd Floor, The Mill. Please follow the building signs to the third floor when you arrive.

NOCA Piercing Studio 位于 The Mill 三楼 Unit 15。到达大楼后,请根据楼内指示前往三楼。

03

How should I prepare for my piercing appointment?
穿孔前需要准备什么?

Please eat a proper meal and stay well hydrated before your appointment. Avoid alcohol before your piercing and make sure you are well rested. Please bring valid photo ID where required and wear comfortable clothing that allows easy access to the piercing area.

预约前请正常进食并保持充足饮水,避免饮酒,并保证充足休息。如该穿孔项目需要年龄或身份验证,请携带有效带照片的身份证件。建议穿着舒适、方便露出穿孔部位的衣物。

04

How should I care for my new piercing?
新穿孔应该如何护理?

Proper aftercare is essential for healthy healing. Please follow the personalised aftercare instructions provided by NOCA Piercing Studio carefully throughout the healing period.

During the first 1–2 weeks, we recommend being especially cautious with your diet and lifestyle. Avoid spicy, irritating, or raw foods, and do not drink alcohol, as these may increase irritation or interfere with the early healing process.

Clean the piercing regularly using sterile saline solution, especially after showering. Gently rinse the piercing area and carefully pat it completely dry using clean disposable gauze or tissue. Do not leave the area damp.

Please also remember:

  • Do not touch, twist, rotate, pick, or play with the jewellery unnecessarily.

  • Always wash your hands before touching the piercing.

  • Avoid sleeping directly on or putting pressure on the new piercing.

  • Keep the area away from unnecessary friction, pulling, tight clothing, headphones, helmets, or anything else that may repeatedly press against it.

  • Do not remove or change the initial jewellery by yourself before the piercing is ready.

  • Avoid applying alcohol, hydrogen peroxide, strong antiseptics, creams, oils, tea tree oil, or other products unless specifically instructed by your piercer.

  • Keep bedding, pillowcases, towels, phones, headphones, and anything regularly contacting the area clean.

  • Avoid swimming pools, hot tubs, lakes, and other potentially contaminated water during the early healing period whenever possible.

  • Attend your recommended downsizing or follow-up appointment when advised.

Healing times vary depending on the piercing location and the individual. Mild swelling, tenderness, crusting, or a small amount of clear or pale discharge can occur during normal healing.

If you experience increasing redness, heat, severe swelling, worsening pain, thick yellow/green discharge, persistent bleeding, or other unusual symptoms, please contact NOCA as soon as possible for assessment and aftercare advice.

Most importantly, strictly follow the aftercare plan provided by NOCA Piercing Studio, as your piercer may adjust the instructions according to the piercing location and your individual healing condition.

正确的护理对于穿孔顺利愈合非常重要。请在整个愈合期间,严格遵守 NOCA Piercing Studio 根据你的穿孔部位提供的护理方案。

在穿孔后的前 1–2 周尤其需要注意饮食和生活习惯。请严格避免辛辣、刺激性及生冷、生食类食物,并且切勿饮酒,尽量减少对身体及新鲜伤口的额外刺激。

每天洗澡后,请使用无菌生理盐水对穿孔部位进行冲洗,清除表面的分泌物及残留物,并使用干净的一次性纱布或纸巾轻轻吸干、保持伤口干燥,不要让穿孔长期处于潮湿状态。

护理期间请注意:

  • 不要频繁触摸、转动、旋转、抠弄或把玩饰品。

  • 如必须接触穿孔,请先彻底洗净双手。

  • 睡觉时不要压到新穿孔,尽量避免直接侧睡在穿孔一侧。

  • 避免衣物、头发、耳机、头盔、眼镜或其他物品反复摩擦、拉扯或挤压伤口。

  • 在穿孔尚未稳定前,不要自行拆卸或更换初始饰品。

  • 除非穿孔师特别说明,请不要自行使用酒精、双氧水、强效消毒剂、药膏、油类、茶树油或其他刺激性产品。

  • 保持枕套、毛巾、手机、耳机以及其他会接触穿孔部位的物品清洁。

  • 愈合初期尽量避免游泳池、温泉、湖水等可能增加污染风险的环境。

  • 按照穿孔师建议的时间进行复查、缩杆或后续护理。

不同穿孔部位及不同体质的愈合时间都会有所不同。愈合过程中出现轻微肿胀、触碰敏感、少量结痂或少量透明/浅色分泌物,在一定程度上属于常见的愈合表现。

如果出现红肿持续加重、局部明显发热、严重肿胀、疼痛越来越明显、黄绿色浓稠分泌物、持续出血或其他异常情况,请尽快联系 NOCA,由我们协助判断并提供进一步护理建议。

最重要的是:不要自行更改护理方式,请严格按照 NOCA 提供的个性化护理方案执行。

05

How do I know if my piercing is infected or developing abnormal scar tissue?
如何判断穿孔是否发炎或出现异常疤痕?

Mild swelling, tenderness, redness and small amounts of clear or pale discharge can be normal during the early stages of healing.

Persistent or worsening pain, significant swelling, spreading redness, excessive heat, unusual yellow or green discharge, or feeling generally unwell may require medical attention. Do not remove the jewellery yourself if you suspect an infection.

Small bumps around a piercing are often caused by irritation and are not necessarily keloid scars. If you notice a persistent or growing bump, unusual scar tissue, or are unsure about how your piercing is healing, contact us for an assessment.

穿孔初期出现轻微红肿、触痛以及少量透明或浅色分泌物,通常属于正常愈合反应。

如果疼痛或肿胀持续加重、红肿范围扩大、局部明显发热、出现异常黄色或绿色分泌物,或伴随身体不适,应及时寻求医疗帮助。如果怀疑感染,请不要自行取下饰品。

穿孔周围出现的小包很多时候属于刺激性增生,并不一定是瘢痕疙瘩(Keloid)。如果增生持续存在、不断变大、出现明显异常疤痕组织,或你无法判断穿孔是否正常愈合,请联系我们进行检查。

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